The restaurant business is ever-changing, which means that restaurant trends are constantly changing as well. If you have worked in food services, you know that from one season to the next things can change, new guidelines come out, or as of the past 2 years, Covid has caused the CDC and WHO to come out with new restrictions that can put strains on how businesses can work.
The Covid-19 pandemic continues to play a pivotal role in adopting new technology and restaurant trends. Eateries are forced to shift from the traditional, embrace modernity with their futuristic innovations that will soon be ingrained into our everyday lives – all while trying desperately not to lose business because of this virus!
Top Restaurant Trends in 2022 to Watch
More so, it is a way for newer restaurant trends to be created in order to keep up with the competition. When a restaurant keeps up to date with the latest trends in technology, as a customer, you get to enjoy top-notch service. So what trends should you look out for in 2022? Here are the top seven.
Drones and Bot Delivery Service
Great News! In response to reducing human interaction, eateries are adopting a tech-form of delivery. You do not have to leave your home to get food. You can have your food delivered right to your doorstep, not by a person but by a bot or maybe even a drone.
Once you place an order, you fill out your specific address, and a bot or drone is sent your way. The best part is you get to receive your order faster. Drones tend to complete 15 deliveries within one hour, unlike vehicles that take three hours to complete one order. On average, a drone takes two minutes and 48 seconds to make a food delivery.
Contactless Payment Services
As you place food orders online, recent restaurants trends have made it easy to make your payment. You do not have to provide cash to the delivery person. With a smartphone, smartwatch, or smart card you can place an order and pay for it right from your sofa. Despite this trend being in existence, the covid 19 pandemic led to its rapid adoption by restaurants. Since it's cashless, you don't have to worry about human contact.
POS and Inventory Management Systems
Do you dread having to wait forever for your order to be done? Well, good news! Restaurants are adopting POS systems that cut in half the waiting time. Your waiter doesn't have to go back to the kitchen to place your order. They simply type it on their tablets, and the kitchen receives your order within a second.
The system also accepts any form of payment. You can choose to pay via cash, card, or even split your bill. The system also takes any form of payment. There are different types of restaurant POS systems in the market currently. Each developed to give you an excellent customer experience. Some recent restaurants trends are even adopting a self-serve point of service system for their customers to create orders themselves.
Air Purification Systems
Do you fancy dining in a restaurant but are skeptical whether it is safe, worry not. Restaurant owners install air purification systems to purify the air and surface in the restaurant's indoor space. These systems provide you with clean air as you dine. You can plan for a dinner party without worrying about the room being too crowded. The purification system will neutralize any contaminant.
QR codes are not new. However, within the hospitality industry, they are. In China, the use of QR codes exists in almost all restaurants. The trend is also growing in other restaurants globally. Restaurants with QR codes allow you to access their menu online, place an order and make a payment, wherever you are. You don't have to walk into the restaurant anymore. All you need is to download a QR scanner app on your mobile phone, and you are good to go.
QR codes are great also for signing up for the newsletters of your favorite places, both restaurants, and websites alike.
Self Service Kiosks
You no longer have to worry about a waiter messing up your order. Self-service kiosks allow you to place your order. The automation in this service delivery enables restaurant staff to focus more on preparing your order and its delivery. It improves the service efficiency of the restaurant and satisfactory customer service.
Robot Chefs and Servers
It may take a while before automation fully replaces human interaction or effort. However, you will likely experience a robot waiter this coming year. Robots work under a programmable system. They will take your order once you input it. However, human interaction is needed when programming the robot to make the order. Most restaurants use such automated systems so that the human force can focus on more complex activities.
Arguably, an ideal restaurant keeps up with the latest changes in technology. In addition to the outstanding culinary experience, modern restaurants are gearing up to provide customers with a safe and convenient experience. For a safe and good dining experience, you should consider restaurants with one or more of the above technologies. Most restaurants will enlist the technology they have on their website in place. This will ensure that your organization is set for success.