My Best Advice on How to Manage Customer Expectations

My Best Advice on How to Manage Customer Expectations

Do you often have the thought that your business would operate so much better without customers and all their demands? They want this, that and the other – all of which interrupts your day! But customer expectations are what drives your business and keeps them coming back. Do you know what your customers are expecting of you? If not, how can you find out? What will understanding their expectations do for your business? In this post I will talk about expectations and how it’s important for you and your business to know what they are. What Do...
The Importance of Good Customer Relationship Management

The Importance of Good Customer Relationship Management

Several years ago I worked in as a Customer Service Specialist with a very well known Office & Print Shop. It was very important for me to develop a great relationship with my customers. Below I discuss a few things that help build great customer relationship management in your team. Whether it's a brick & mortar business, your Virtual Assistance, or for bloggers, you need to build a great customer relationship with the companies you work with. All of the tips below will help you further your business no matter what it is. Changing...
How Has Technology Evolved Over the Years?

How Has Technology Evolved Over the Years?

It's really hard to believe that a long time ago when internet wasn’t born yet (that was like billions of years ago, right?) the only technology that we were able to use is abacus, our fingers, old fashioned cameras and etc. The internet is the most modern way to communicate with the people around the world, or if you're like my kids, the other side of the couch. The internet actually was born in the 1960’s. In this way a single signal can be sent to multiple users. The way we used to do that was to send handwritten letters to people, which I...
5 Reasons You Will Absolutely Love Udemy Online Courses

5 Reasons You Will Absolutely Love Udemy Online Courses

Not to long ago I posted on my own personal Facebook page that I was FINALLY going back to college. YAY ME! For the longest time I've owed over $10k in loans so I had to agree to paying back at least $25 a month in order to stay out of default. Sometimes, when you're struggling to learn but can't get back into the full swing of things, you can still learn, but without the high cost of college fees, course fees, books & more. I have a horrible problem with habit making and sticking to my habits. My adult ADHD causes a lot of problems with...
Budgeting Tips From Someone Who Is Horrible With Money

Budgeting Tips From Someone Who Is Horrible With Money

I'm not going to give you any “text book” budgeting tips that every other financial advisor gives you. Partially because I'm the furthest thing from a financial advisor that you'll ever know or speak to. Over the past few years my husband and I have struggled with saving money. We've tried, but one thing after another just keeps knocking us down on our asses. (Mostly my fault, but don't tell him that. I like to blame it on him sometimes! LOL) Since we're trying to buy a house next year, we're biting the bullet and re-doing our...
Cold and Flu Germs Catch up & Threaten to Spoil Our Fun

Cold and Flu Germs Catch up & Threaten to Spoil Our Fun

As the seasons change, our weekends shift from baseball games and BBQs to apple picking, pumpkin carving, and football games. We don our favorite sweaters and flannels to sip on warm cider while we combat the brisk weather. But no matter how hard we try; cold and flu germs catch up with us, threatening to spoil our fun. In an effort to stay in the game (and out of bed), let’s pull out all the stops to keep ourselves and our families feeling our best, on our feet, and doing what we love over the winter months. If you're anything like me, you...
The 8 Most Important Things I Have Learned Over The Past Year

The 8 Most Important Things I Have Learned Over The Past Year

Growing up, I never knew what the most important things were in life, until I was forced to understand a year ago. Growing up I always had skinned knees & elbows from the crazy dare devil type stunts my friend Melanie and I used to do anytime we were around each other. Of course, it was always my fault because I was the schemer! I'll admit that! Melanie was kind of a goody-goody growing up! Me? I always had to push the envelope so to speak. I would always get grounded, things taken away, lose my bike, roller blades, or friend privileges....
The Holidays are a Perfect Time for new OshKosh Outfits + Giveaway

The Holidays are a Perfect Time for new OshKosh Outfits + Giveaway

Can you believe 2017 is almost over? The holidays are approaching fast and it’s the perfect time to invest in a few new OshKosh outfits for your little ones for family pictures, presents, holiday parties or just because! When my boys were little, they always received a few new outfits just before Thanksgiving and Christmas since we went to so many different events. Outfit for school concerts, outfit for going to family dinners, outfits for photos. My kids had and still have more clothes than I do.   The holidays are all about family fun! As...
Using Correct Products for Your Hair Type with Black HairSpray

Using Correct Products for Your Hair Type with Black HairSpray

Being a mother of 2 mixed sons, I have to know how to take care of their hair that isn't like mine. My oldest son has a thicker, coarser type of hair with a bit tighter curls than my youngest, who has a more medium to fine hair with a bit of thick thrown in there and looser curls. CURLS EVERYWHERE! I love it! Both of their hair dries out so quickly because in the past I haven't found the correct products for their hair. My oldest son has been growing his hair out so he can put dreads in. I've been searching for the right products. While doing...
Juggling, Cartwheels, & More with The Harlem Globetrotters

Juggling, Cartwheels, & More with The Harlem Globetrotters

Growing up in what I call “secondary suburb”. We were a suburb of a suburb of Cleveland, but not quite rural. We had public parks within a quarter mile of every neighborhood. Most of the neighborhood parks had the standard playground equipment, some also had enough land for a baseball diamond and basketball court. A few even had enough land for a football field for the local kids to play at. Those days, we stayed at the park until the street lights came on. At that point, we were jumping on our 10 speeds, and peddling our butts...

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